Nigerians oh, first of all happy Monday, I hope you had a decent weekend? Mine was a bit dynamic – Saturday was Hubstar’s birthday and sunday was his sister’s so we had sort of a joint family event for 4 August celebrants. I am exhausted.
My rant today is about Nigerian businesses and why they believe they exist. Businesses should exist to cater to what customers want, not particularly what the establishment should be doing, but what customers want. In Nigeria we have significant problems with customer service and I am starting to tie it in with our selfishness overall as a people.
I went to a salon which i shall not name at the current time because I managed to get my complain through to the manager a few months back. They offer manicures, but the said manicurists are untrained- i had barely any fingernails left after she was done. They do hair relatively decently. Would I go back there?..absolutely not, not even for free. I am tempted to start naming and shaming businesses. …
On Sunday I went with my family for brunch at crust and cream in VI- the food which came out within 15 minutes was decent, but the juice and drinks came out 20 minutes after the food came out. I had chest pain before i saw the juice i ordered with my meal…the tea nko? 10 minutes after the juice- and I asked for the tea multiple times – at least 4 times. So for future reference if you go to crust and cream, order your drinks first and let them bring it before you order your food…lest they turn you into “ajokuta mamomi”!
My review for crust and cream is thus-
Food quality – above average (like every other food business in Nigeria though they think Hot dog is the same as sausage).
Pricing – reasonable
Service- questionable. ..based on the drinks issue
Ambiance – good.
It’s quite affordable when compared with all the other hotel brunches on the island…the American breakfast pictured below was about N3,500 and it’s a food coma type meal (you are so full all you want to do is get back in bed). Breakfast is possibly my favourite meal of the day, so maybe that’s why this one i took it very personal.
Do you have any hangups about customer service in Nigeria? Any business that should know better but doesn’t act better? Please feel free to call them out today…we need to stop with the bullsh*t of saying because it’s Nigeria we must expect less.
Winners Wednesday is still HERE